Insurance Claims Support Specialist
3 weeks ago
We are Reserv, an insurtech company dedicated to creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by experienced insurance professionals, we are venture-backed and began operations in 2022.
About Us:
We have ambitious goals and need adjusters who can work in an evolving environment. If you are excited about tackling the long-standing challenges of the claims role, we would love to meet you.
The Role:
We are seeking a highly organized and detail-oriented Insurance Claims Support Specialist to join our team. The successful candidate will be responsible for supporting a team of multi-line adjusters with responsibilities that support claim resolution. Tasks will include setting up claim files, data entry, financial transaction support, document review/upload, and managing incoming call volume.
Key Responsibilities:
* Gather necessary information from documents and customer conversations to set up and assign claim files with complete and accurate information
* Manage a queue of tasks timely and effectively to ensure claims adjusters have the information they need
* Prepare standard form letters and claim closing documents
Requirements:
* High school degree or GED required
* Minimum of 2 years of experience working in a support or other administrative capacity for an insurance risk organization or compliance organization
* Excellent verbal and written communication skills, and a strong attention to detail
* Superior organizational skills and the ability to prioritize the workload
Benefits:
* Generous health-insurance package with nationwide coverage, vision, & dental
* 401(k) retirement plan with employer matching
* Competitive PTO policy – we want our employees fresh, healthy, happy, and energized
* Generous family leave policy
* Work from anywhere to facilitate your work life balance
* Apple laptop, large second monitor, and other quality-of-life equipment you may want
Estimated Salary:
$38,000 - $45,000 per year
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