Senior Segmentation Analyst

1 week ago

Seattle, Washington, United States Amazon Web Services, Inc. Full time
About the Role

We are seeking a highly skilled Senior Segmentation Analyst to join our dynamic team at Amazon Web Services, Inc. in SMGS Ops. As a key member of our team, you will be responsible for driving the successful execution of sales planning motions, including Annual Planning and Current Year planning.

Key Responsibilities
  • Lead projects, programs, and initiatives to increase operational efficiency and establish new processes.
  • Develop and track metrics for new strategic programs.
  • Conduct analysis to identify trends and share findings on ticketing support details.
  • Develop metrics and reports to manage SP2 support teams' ticketing queue.
  • Coordinate with corporate teams to influence the roadmap for enhanced business intelligence and CRM tools to support the business.
  • Provide operational support to S&P program, policy, and enablement teams.
  • Effectively engage with other support resources across SMGS Ops and within stakeholder Business Units (BUs) on the timely execution of customer inquiries.
About the Team

The AWS Sales, Marketing, and Global Services (SMGS) team is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector.

Requirements
  • 5+ years of Microsoft Excel experience.
  • Bachelor's degree or equivalent.
  • Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
  • Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent.
  • 5+ years of sales operations or equivalent experience.
Preferred Qualifications
  • Experience using Salesforce (or other CRM tool) or BI tools.
  • Experience presenting to senior leadership.
  • Master's degree or equivalent.
  • 5+ years experience with Performance Metrics and Reporting.
About Amazon Web Services, Inc.

Amazon Web Services, Inc. is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why Join Us?

We value diverse experiences and are committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Compensation

The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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