Family Support Specialist
5 days ago
The Family Tree is seeking a highly skilled and compassionate Family Support Specialist to join our team. As a key member of our Healthy Families America program, you will play a vital role in providing comprehensive support and resource coordination to families participating in the program.
Key Responsibilities- Family Support
- Assess family needs and develop personalized support plans
- Connect families with community resources, such as healthcare, housing, education, and childcare services
- Advocate for families to ensure they receive appropriate services
- Provide services in a culturally sensitive manner, respecting family diversity
- Establish trusting relationships with at-risk families through consistent contact
- Maintain confidentiality in all interactions and documentation
- Administrative and Program Support
- Monitor well-baby visits and immunizations for enrolled families
- Complete Family Resilience and Opportunities for Growth (FROG) Scale assessments
- Ensure accurate documentation of assessments and services, enforce data policies, and implement secure data handling procedures
- Collaborate with team members and supervisors for cohesive service delivery
- Analyze and interpret assessment and immunization data, identify patterns and problems, and generate detailed reports for management
- Promote the Healthy Families program to encourage referrals
- Maintain inventory of program materials and supplies
We are seeking a candidate with a Bachelor's degree in social work, psychology, child development, human services, data management, or a related field. Equivalent experience may be considered. A minimum of 2 years of experience in family support, home visiting, or early childhood services is required, with experience with the Healthy Families America model and at least 2 years in data management and policy enforcement preferred.
Skills- Strong interpersonal and communication skills
- Ability to build trust and establish rapport with families
- Knowledge of community resources and navigation of service systems
- Proficient in documentation, case management, and data analysis
- Ability to work independently and as part of a team
- Cultural competence and sensitivity to diverse populations
- Spanish-speaking ability is a plus
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