Customer Relations Specialist

4 days ago


Prescott Valley, Arizona, United States Eric Strobel - State Farm Agent Full time
Job Overview
The Eric Strobel Insurance Agency seeks a skilled Customer Relations Representative to deliver exceptional client experiences and contribute to the growth of a successful insurance agency. As a key member of the customer care team, you will utilize your attention to detail, customer service skills, and passion for helping others to resolve customer inquiries, coordinate with other agency team members, and anticipate the needs of community members.

We are seeking a driven and sales-minded individual who is eager to enhance their career while making a positive impact on our customers.

Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records.
  • Collaborate with other departments to ensure seamless customer satisfaction.
Qualifications:
  • Excellent communication and problem-solving skills.
  • Prior experience in customer service is preferred but not required.
  • Able to handle high-pressure situations with poise and composure.
Compensation:$45,000 - $65,000 per year, depending on experience.

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