Healthcare Support Specialist

6 days ago


Sens, Bourgogne-Franche-Comté, United States Della Infotech Full time

Della Infotech is a leading provider of innovative solutions for the healthcare industry. We are currently seeking a highly motivated Healthcare Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients.

The ideal candidate will have a minimum of 1 year of customer service experience and possess the ability to convey a positive and professional image to customers and employees. You should also be able to maintain composure in high-pressure situations and prioritize issues accordingly.

As a Healthcare Support Specialist, you will be responsible for managing large amounts of orders through both inbound and outbound calls and in-person interactions. You will also be required to communicate with insurance companies and/or prior authorization requests, enter patient information into a customer information system, and ensure customer satisfaction and assist them with issues/concerns related to their health.

We are offering a competitive salary range of $40,000 - $55,000 per annum, depending on experience, to successful candidates. In addition to a attractive salary, you will also receive a comprehensive benefits package, including medical and dental insurance, paid time off, and opportunities for professional growth and development.



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