Healthcare Support Specialist
7 days ago
Della Infotech is committed to delivering exceptional customer experiences. We are seeking a highly skilled Healthcare Support Specialist to join our team as a key member of our customer-facing team.
About the RoleIn this role, you will be responsible for managing large volumes of customer interactions through phone calls, emails, and in-person conversations. You will use your excellent communication and problem-solving skills to resolve customer issues, provide accurate information, and ensure customer satisfaction.
The ideal candidate will possess strong customer service skills, be able to work independently, and have experience working in a fast-paced environment. You will also need to be proficient in Microsoft Office and have basic math skills.
This is a full-time position that offers a competitive salary of $45,000 - $55,000 per year, depending on experience. Benefits include health insurance, paid time off, and opportunities for professional growth and development.
Key Responsibilities- Handle customer inquiries and resolve issues
- Provide accurate information and answer customer questions
- Use problem-solving skills to resolve complex issues
- Communicate effectively with customers and colleagues
- Meet productivity and quality standards
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