Assistant Store Manager

2 weeks ago


Cullman, Alabama, United States Community Choice Financial Family of Brands Full time

strongJobSummary:/strongbrbrAsatrustedadvisortoourcustomers,youwillserveasanAssistantStoreManageratCommunityChoiceFinancialFamilyofBrands.Inthisrole,youwilldevelopyourleadershipskillsbyassistingtheStoreManagerwithaccountmanagement,customeroutreach,andriskmanagement.Youwilloversee,train,andcoachCustomerServiceRepresentativesinthestorewhileensuringcompliancewithCompanystandards.brbrstrongKeyResponsibilities:/strongbrbrTrain,coach,andsuperviseCustomerServiceTeamMemberstoensureadherencetoqualitystandards,safetyprocedures,andCompanypolicies.brAssessriskoffinancialtransactions,evaluate,andaccuratelyprocessloan/pawnapplications,checkcashingtransactions,andancillaryproducts.brDevelopcustomerrelationshipsandcompleteinboundandoutboundcallcampaignsdailytobuildnewbusiness,maintainstoreprofitability,andfurtherbrandloyaltyandrecognition.brMaximizecustomersuccessbyofferingancillaryproductsthatfittheirneeds.brMaintainofficesecurityprotocolsandconductproperopeningandclosingprocedures,includingmanagementofvaultandcashdrawer.brOverseeaccountmanagementandrecoveryprocesseswhilemaintainingafocusoncustomerservicetopreventlossandcharge-offaccounts,includingcollectioncalls.brEnsureaworkenvironmentthatupholdscompliancewithCompanypoliciesandprocedures,aswellaslocal,state,andfederallawsandregulations.brConductstoreaudits,createreports,andcompilefinancialdatatofurtherensurecomplianceofstaff.brMonitorandmaintaininternalandexternalstoreappearanceandcleanliness,addressingbasicfacilityneedsandschedulingmaintenanceservices.brbrstrongRequirements:/strongbrbrHighSchoolDiplomaorequivalentrequiredbrMinimumoneyearexperienceincustomerservice,sales,orretailbrAtleast3monthsofsupervisory,keyholder,orrelevantleadershipexperiencebrExcellentverbalandwrittencommunicationskillsbrAbilitytoworkphone,PointofSale,MicrosoftOffice,andothersystemsbrMustbeatleast18yearsofage(19inAlabama)brBackgroundcheckrequired(subjecttoapplicablelaw)brbrstrongWhatWeOffer:/strongbrbrComprehensivenewhiretrainingprogrambrAccesstoarobustlearningmanagementsystem,fullofe-learningmodulesandtrainingprogramstohelpboostyourprofessionalandpersonaldevelopmentbrPerformance-basedcareeradvancementbrMultiplecoveragechoicesformedicalinsurance,allincludefreetelemedicineandmedicalspendingaccount(HSA/FSA)optionsbrTraditional401(k)andRoth401(k)RetirementplanwithagenerousCompanymatchprogrambrCompany-SponsoredLifeandAD&DInsurancebrVoluntarybenefits,includingdental,vision,short-termandlong-termdisabilityplans,accident,criticalillness,hospitalconfinementinsurance,andevenpetinsurancebrPaidTimeOffbrbr(Accrue12dayspercalendaryearplusadditionaldaysforeachyearofserviceafterthefirstyearofemployment)brDiverseCultureandInclusiveEnvironmentbrArelaxed,businesscasualdresscodethatincludesjeansandsneakers



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