Store Operations Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Circle K. As an Assistant Store Manager, you will play a key role in the success of our store by assisting the Store Manager with the day-to-day operations, supervising staff, and ensuring excellent customer service.
Key Responsibilities:
- Assist the Store Manager in overseeing store operations, including hiring, supervising, and training staff.
- Ensure excellent customer service by maintaining a clean and organized store environment, and addressing customer complaints in a professional manner.
- Manage store inventory, including ordering and receiving merchandise, and maintaining accurate inventory records.
- Process transactions accurately and efficiently, including handling cash, credit card transactions, and operating a point-of-sale system.
- Monitor and control store expenses, including labor costs, inventory, and supplies.
- Develop and implement sales strategies to increase sales and customer engagement.
- Collaborate with the Store Manager to achieve sales goals and objectives.
- Provide feedback and coaching to staff to improve performance and productivity.
- Stay up-to-date with company policies and procedures, and ensure compliance with all relevant laws and regulations.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 2 years of retail management experience, preferably in a fast-paced environment.
- Proven track record of success in sales, customer service, and team leadership.
- Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and vendors.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to lift up to 30 pounds and stand for long periods of time.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A fun and dynamic work environment with a team-oriented culture.
- Discounts on Circle K products and services.
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