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EAP Counselor Hybrid Specialist
2 months ago
This is an on-site role that can be full-time or part-time. The licensed clinician will be required to travel to multiple locations on a regular basis, with one day of remote work.
Key Responsibilities:- Provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts.
- Offer direct counseling, critical incident response services, training, and psychoeducational presentations, as well as outreach services to create awareness of EAP services.
- Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
- Refer to community resources to support clients' well-being and mental health.
- Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
- Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
- Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices.
- Create and manage productive and positive working relationships with local points of contact.
- Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff.
- Work in collaboration with other internal and external stakeholders, always displaying professionalism.
- Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
- Maintain the security of areas, materials, and private information.
- Maintain a professional demeanor with customers and co-workers to represent Acentra Health's values and standards.
- Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
- An active, unrestricted Independent New York License in the behavioral healthcare field (i.e., LCSW, LPC, LMFT).
- Masters or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
- Two or more years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
- Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position.
- Cultural competency in working with law enforcement clients.
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry.
State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
We do this through our people.
You will have meaningful work that genuinely improves people's lives nationwide.
Our company cares about our employees, giving you the tools and encouragement you need to achieve the finest work of your career.
