Brand Operations Supervisor

1 week ago


Meridian, Idaho, United States OpSec Full time
Job Title: Brand Operations Supervisor

OpSec Security is a leading provider of anti-counterfeiting and brand protection solutions. As a Brand Operations Supervisor, you will play a critical role in leading a team of Brand Protection Analysts in identifying and removing online brand abuse.

Key Responsibilities:
  • Drive team performance to meet client business priorities by implementing brand-specific enforcement strategies.
  • Recruit, train, and develop a team of Brand Protection Analysts.
  • Ensure timely completion and quality of deliverables to clients.
  • Act as an escalation point for all needs within the Brand Analyst team.
  • Identify and manage team performance to Key Performance Indicators (KPIs).
  • Demonstrate strong creative problem-solving skills and a positive, action-oriented mindset.
  • Provide clear, professional, written and verbal communications to external clients, vendors, and other stakeholders.
Requirements:
  • Self-motivated with the ability to prioritize and meet deadlines.
  • Proficient in Microsoft Office, with mid to advanced level Microsoft Excel skills.
  • Strong team leadership and motivation skills.
  • Attention to detail and a strong sense of ownership for project and account outcomes.
  • Ability to identify and communicate trends through data and data-driven visuals.
Preferred Qualifications:
  • Client management experience, including use of CRM tool (Salesforce).
  • Familiarity with IP law, grey market issues, and/or internet technologies.
  • Fluency in foreign language(s).

OpSec Security is an equal opportunity employer and welcomes applications from diverse candidates.



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