Auto Care Center Service Writer
3 weeks ago
Job Overview
As a Service Writer for the Auto Care Center at Walmart, you will play a key role in providing exceptional customer service and ensuring the smooth operation of our vehicle care services. Your primary responsibility will be to greet customers, assess their vehicle needs, and provide accurate and timely estimates for repairs and maintenance.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Assess customer vehicle needs, identifying areas for repair and maintenance, and providing accurate and timely estimates.
- Communicate effectively with customers, explaining repair and maintenance options and ensuring they understand the work to be performed.
- Work collaboratively with the Auto Care Center team to ensure seamless service delivery and high customer satisfaction.
Benefits and Perks:
At Walmart, we offer a competitive hourly wage, performance-based incentive awards, and a range of benefits to support your physical and financial well-being. These include medical, vision, and dental coverage, 401(k) matching, and paid time off. You will also receive access to our education benefit program, Live Better U, which provides tuition reimbursement for full-time and part-time associates.
Requirements:
To be successful in this role, you will need excellent communication and interpersonal skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. You will also need to be able to lift up to 25 pounds and stand for long periods of time.
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