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Supervisor, Revenue Equipment Repair Specialist

4 weeks ago

Minneapolis, Minnesota, United States Metropolitan Council Full time
Job Summary

We are seeking a highly skilled Revenue Equipment Repair Supervisor to join our team at the Metropolitan Council. As a key member of our team, you will be responsible for supervising revenue equipment repair employees and managing the preventive maintenance and overall repair maintenance and installation on all revenue fare collection related equipment.

Key Responsibilities:

  • Supervise revenue equipment repair employees and manage the preventive maintenance and overall repair maintenance and installation on all revenue fare collection related equipment.
  • Develop and maintain security policies and procedures for these equipment systems.
  • Determine and enforce repair/maintenance requirements for troubleshooting, diagnostics, repair of all revenue fare collection equipment at five garages and the OSC including data collection equipment hardware and software, all Ticket Vending Machines, and Rail Smartcard Validators on all Rail Stations.
  • Develop and track Preventive Maintenance (PM) schedules, Farebox/TVM's and all other fare collection equipment errors and failures by type and frequency.
  • Develop an employee schedule that enables the department to meet individual work location and overall transit system requirements, assign employees to each shift per ATU contract and schedule replacements for short- and long-term absences.
  • Coach, train, mentor, recognize achievement and discipline employees based on each employee's ability to meet/exceed clearly defined standards of performance and conduct.
  • Establish procedures for receiving malfunctioning equipment, assigning repair work, and tracking from issuing the equipment back to the original provider while monitoring repair work to meet warrantee requirements.
  • Prepare and evaluate an equipment inventory management system for all fare collection parts in maintenance shops/repair rooms and in the Material Management system to provide for sufficient part availability for immediate repairs and timely replenishment to minimize or prevent out of stock situations.
  • Develop electronic applications that will enhance efficiency and cost effectiveness of fareboxes and TVM's and validators used to collect passenger revenue.

Requirements:

  • Any of the following combinations of experience (in electronic, mechanical, or equipment repair) and completed education (degree field of study in electronics, engineering, or a closely related field):
  • High school diploma/GED with eight (8) years of experience including one (1) year of experience in management or supervision.
  • Associate degree with six (6) years of experience, including one (1) year of experience in management or supervision.
  • Bachelor's degree or higher with four (4) years of experience, including one (1) year of experience in management or supervision.

Preferred Qualifications:

  • An associate degree or two-year college/technical school certification or degree in electronics technology, engineering or closely related technical training field.
  • Experience as a Supervisory/Lead for electronic/mechanical related work unit of at least five full-time employees for two consecutive years.
  • Experience in technical project management work that required working and collaborating with multiple work groups.

What We Offer:

  • A competitive salary and excellent benefits package.
  • The opportunity to make a difference and positively influence the Twin Cities metropolitan area.
  • A highly competitive benefits package both in choice and coverage levels.