Field Case Manager, LTSS

4 weeks ago


Dallas, Texas, United States Molina Healthcare Full time
Job Summary

Molina Healthcare Services (HCS) works with members, providers, and multidisciplinary team members to assess, facilitate, plan, and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with high need potential.

HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

Key Responsibilities

Completes face-to-face comprehensive assessments of members per regulated timelines.

Facilitates comprehensive waiver enrollment and disenrollment processes.

Develops and implements a case management plan, including a waiver service plan, in collaboration with the member, caregiver, physician, and/or other appropriate healthcare professionals and member's support network to address the member needs and goals.

Performs ongoing monitoring of the care plan to evaluate effectiveness, document interventions, and goal achievement, and suggests changes accordingly.

Promotes integration of services for members, including behavioral health care and long-term services and supports, home and community to enhance the continuity of care for Molina members.

Evaluates covered benefits and advises appropriately regarding funding source.

Conducts face-to-face or home visits as required.

Facilitates interdisciplinary care team meetings for approval or denial of services and informal ICT collaboration.

Uses motivational interviewing and Molina clinical guideposts to educate, support, and motivate change during member contacts.

Assesses for barriers to care, provides care coordination, and assistance to member to address psycho/social, financial, and medical obstacles concerns.

Identifies critical incidents and develops prevention plans to assure member's health and welfare.

Requirements

At least 1 year of experience working with persons with disabilities/chronic conditions and Long Term Services & Supports.

1-3 years in case management, disease management, managed care, or medical or behavioral health settings.

Preferred Qualifications

3-5 years in case management, disease management, managed care, or medical or behavioral health settings.

1 year experience working with population who receive waiver services.

Preferred License, Certification, Association

Active and unrestricted Certified Case Manager (CCM)

Active, unrestricted State Nursing license (LVN/LPN) OR Clinical Social Worker license in good standing

Valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation

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