Barista Team Member

4 weeks ago


Charlotte, North Carolina, United States Sonesta International Hotels Full time

Job Summary:

The Barista Team Member will be responsible for preparing and serving hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas, and other specialty beverages. This role also involves serving, taking orders for baked goods and sandwiches, and describing menu items to guests or suggesting products that might appeal to them. The ideal candidate has a passion for hospitality and providing exceptional guest service.

Key Responsibilities:

  • Prepare and serve beverages and food products
  • Provide excellent customer service and respond to guest inquiries
  • Operate point of sale equipment and process transactions
  • Restock supplies and maintain a clean and organized work environment
  • Assist with on-the-job training of new employees

Requirements:

  • High School Diploma or equivalent
  • Food Handler Certificate required
  • TABC required
  • Minimum one year of experience as a cashier, prior experience in customer service preferred
  • Must speak, read, and understand English fluently and clearly

Working Conditions:

The Barista Team Member will work in a fast-paced environment with frequent customer interactions. The ideal candidate must be able to lift and move approximately 15 pounds, including setting and storing in overhead areas, and perform tasks requiring sustained repetitive motion and/or fine motor skills.

Benefits:

Sonesta International Hotels offers a variety of benefits to our employees, including medical, dental, and vision insurance, health savings account with company match, 401(k) retirement plan with company match, paid vacation and sick days, Sonesta hotel discounts, educational assistance, paid parental leave, company-paid life insurance, company-paid short-term and long-term disability insurance, various employee perks and discounts, hospital indemnity, critical illness insurance, and accident insurance.


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