Business Technology Support Professional

3 weeks ago


Prescott, Arizona, United States THE PC WORKS Full time

Key Responsibilities

This position involves working closely with customers to understand their technology needs and providing tailored solutions to meet those needs. Duties include installing and troubleshooting operating systems, software, and hardware; performing diagnostics, repair, and maintenance tasks; and ensuring the security and integrity of customer networks.

The successful candidate will also be able to physically install IT equipment, work on ladders, and handle carrying IT equipment. A minimum of 5 years of customer service experience and 3 years of network support experience is required, with CompTIA certifications preferred.



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