Auto Claims Specialist
6 days ago
About Us
The Hartford is an insurance company that provides coverages and policies to individuals and businesses. We are committed to making a difference and helping our customers achieve their goals.
Job Summary
We are seeking a skilled Claims Representative to join our Auto Managed Care Department in New York. As a member of our team, you will handle first-party no-fault Personal Injury Protection (PIP) and medical payments coverage for personal and commercial auto claims.
Main Responsibilities
- Investigate claims to determine medical coverage applicability and verify damages.
- Provide exceptional customer service by establishing effective relationships with customers.
- Analyze information and data to make sound decisions.
- Evaluate performance targets and strive to exceed expectations.
- Contribute to a culture of excellence and inclusion.
- Leverage technology to achieve accurate and efficient claim outcomes.
Requirements
- High school diploma required; college degree preferred.
- NY PIP experience required.
- 2+ years of proven claim handling experience (auto and/or workers' comp injury claims handling experience preferred).
- PREFERRED BACKGROUND OF MEDICAL TERMINOLOGY.
- Ability to contribute to a culture of continuous learning and improvement.
- Critical thinking skills inclusive of investigation, decision-making, and conflict resolution.
- Strong organizational skills.
Additional Information
- This role offers a Hybrid or Remote work arrangement. Candidates who live near office locations will have the expectation of working in an office 3 days a week. Candidates who do not live near an office will have a remote work arrangement with occasional on-site visits.
- You must obtain and maintain a State Adjuster's License to process Property & Casualty Insurance Claims in the states of your handling jurisdiction.
Compensation and Benefits
The annualized base pay range for this role is $52,560 - $78,840. The Hartford offers a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, paid time off, and tuition reimbursement. We also offer a student loan paydown program and a compensation structure that includes short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
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