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Automotive Mobile ADAS/Diagnostic Mechanic

2 months ago


Michigan Center, Michigan, United States Caliber Collision Centers Full time
Job Summary

Caliber Collision Centers is seeking a highly skilled Automotive Mobile ADAS/Diagnostic Mechanic to join our team. As a Mobile Service Technician, you will be responsible for providing exceptional customer service and delivering high-quality repairs on the road.

Key Responsibilities
  • Customer Service Focus: Develop relationships with customers and deliver operational consistency.
  • Air Conditioning Service: Perform air conditioning evacuation and recharge services.
  • Troubleshooting and Diagnostics: Troubleshoot and diagnose mechanical and electrical repairs using various tools and diagnostic equipment.
  • Estimating and Invoicing: Understand and complete estimating, invoicing, part identification, pre and post quality control checklists.
  • Technical Communication: Explain technical diagnoses and repair planning needs to shop personnel, insurance adjusters, and customers.
  • Utilization of Resources: Utilize various tools, diagnostic equipment, and virtual support team resources to make effective recommendations.
  • Test Drives: Test drive vehicles after repairs are completed.
  • Quality Control: Check all parts for quality and accuracy before installing.
  • Training and Certifications: Complete assigned training and certifications, including continuing education courses.
  • Communication and Organization: Communicate with field team to ensure efficiency and productivity, and maintain a well-organized work area.
  • Inventory Management: Accountable for assigned inventory, including laptops, OE scan tools, VCI, and other equipment provided.
  • Customer Relationships: Develop and maintain excellent customer relationships through our company purpose and core values.
Qualifications, Education, and Experience
  • Minimum 3 Years Automotive Repair Experience: Minimum of 3 years of experience in automotive repair.
  • Trade School Experience: Trade school experience a plus.
  • ASE or I-CAR Certifications: ASE or I-CAR certifications a plus.
  • Diagnostic Scan Tools and Factory Software: Knowledge of diagnostic scan tools and factory software.
  • AC Certification and Safety Standards: Obtain AC certification and follow safety standards.
  • Customer Service and Communication Skills: Excellent customer service and communication skills.
  • Computer and Mobile Device Skills: Knowledge and ability to use computers, mobile devices, and related technology efficiently.
  • Self-Motivation and Positive Attitude: Self-motivated, positive attitude, with a customer-focused vision.
Requirements
  • Age Requirement: Must be at least 21 years of age.
  • Driver's License and MVR Check: Must have a valid driver's license and ability to pass MVR check.
  • Background Check: Ability to pass a background check.
  • Lifting Ability: Must be able to lift 60 pounds independently.
  • Travel Requirements: Travel may be required for continuing education and certification training.
  • Physical Demands: Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping.
  • Driving Requirements: Requires frequent driving of company and customer vehicles.
  • Exposure to Environmental Factors: May have exposure to fumes, dust, and chemicals.
  • Work Environment: Ability to work in a shop environment in inclement weather.
  • Personal Protective Equipment: Required to wear PPE, including facial covering, eye protection, and gloves.