Membership Support Specialist

1 week ago


Springdale, Arkansas, United States Planet Fitness - Excel Fitness Full time
Job Description
In this role, you will serve as the front desk ambassador for Planet Fitness - Excel Fitness. Your primary responsibility will be to provide exceptional customer service by filling in for available shifts when needed. This may involve checking members into the system, taking prospective members on tours, and facilitating account updates. Additionally, you will be on call to assist with shift coverage and respond to member inquiries in a timely and professional manner.

Essential Duties
- Check members into the system and facilitate account updates as needed.
- Assist with shift coverage and respond to member inquiries in a timely and professional manner.
- Maintain cleanliness in all areas of the facility and adhere to strict safety protocols.

Qualifications
- High school diploma or equivalent required. Must be 18 years of age or older.
- Exceptional customer service skills, punctuality, and reliability are must-haves. We value people with positive mental attitudes who excel in teamwork and diplomacy.

Benefits
- Competitive salary range: $42,000 - over $100,000 for senior managers.
- FREE Planet Fitness Black Card Membership for all team players.
- Paid time off, paid parental leave, and health insurance benefits for eligible team players.

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