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Customer Service Specialist

2 months ago

Tempe, Arizona, United States Road Runner Sports Full time
About Road Runner Sports

We are a leading specialty retailer of athletic footwear and apparel, dedicated to helping customers find their perfect fit. With 47 stores across the country, we are committed to providing an exceptional customer experience and fostering a positive work environment.

Job Summary

We are seeking highly motivated and customer-focused individuals to join our team as Retail Sales Associates or Sales Representatives. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and contributing to a positive store environment.

Responsibilities
  • Provide exceptional customer service, ensuring a positive and personalized experience for every customer
  • Drive sales growth through effective product knowledge, sales techniques, and customer engagement
  • Contribute to a positive store environment, maintaining a clean and organized store appearance
  • Participate in visual merchandising and inventory management to ensure a visually appealing store display
  • Collaborate with colleagues to achieve sales goals and support store initiatives
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred
  • Minimum 1 year of customer service or sales experience; leadership experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings and weekends
  • Ability to lift up to 25 pounds and stand for long periods
Benefits
  • Competitive hourly rate plus bonus potential
  • Opportunities for career growth and professional development
  • Discounts on athletic footwear and apparel
  • Free running and walking events
  • Positive and supportive work environment