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Relationship Building Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Customer Relations Specialist to join our team at Peachtree Packaging & Display. As a key member of our sales and customer service team, you will be responsible for building and maintaining strong relationships with our customers, ensuring timely and accurate order fulfillment, and providing exceptional customer service.
Key Responsibilities- Customer Communication: Respond to customer inquiries, resolve issues, and provide updates on order status in a timely and professional manner.
- Order Management: Take customer orders, process purchase orders, and coordinate account credits and customer data.
- Relationship Building: Develop and maintain strong relationships with customers, sales representatives, and internal stakeholders to ensure seamless communication and collaboration.
- Process Improvement: Identify opportunities for process improvement and implement changes to increase efficiency and productivity.
- Team Collaboration: Work closely with production staff, sales team, and other departments to achieve on-time customer deliveries and meet sales goals.
- Education: High School Diploma or equivalent required.
- Experience: 1-5 years of customer relations experience in a manufacturing or distribution environment preferred.
- Skills: Excellent communication and customer service skills, strong organizational skills, ability to multi-task, and intermediate PC skills with knowledge of Excel, Word, and Outlook.
- Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Growth: We are a growing company with opportunities for advancement and professional development.
- Collaborative Work Environment: We foster a collaborative and supportive work environment that encourages teamwork and open communication.
Peachtree Packaging & Display is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.
