Floral Sales Associate

5 days ago


Lexington, Massachusetts, United States Wilson's Farm Full time

Job Summary

Wilson's Farm is seeking a highly motivated and customer-focused Floral Sales Associate to join our team at our Lexington location. As a key member of our floral customer service team, you will be responsible for providing exceptional customer service, maintaining a clean and organized retail display, and assisting customers with selecting floral bouquets or arrangements.

Key Responsibilities

  • Assist customers with questions and provide recommendations on floral products
  • Maintain a clean and organized retail display, including refreshing flower buckets and restocking products
  • Provide exceptional customer service, including problem-solving and escalation as needed
  • Learn and follow our closing protocols for the floral retail sales floor
  • Work collaboratively with other team members to achieve sales goals and provide a positive customer experience

Requirements

  • Previous retail or customer service experience, preferably in a floral setting
  • Ability to work in a fast-paced environment and provide excellent customer service
  • Strong communication and problem-solving skills
  • Ability to lift and carry up to 25 pounds, including flower buckets and products

Benefits

  • Competitive wages commensurate with experience
  • Health and dental insurance with generous premium contribution
  • 401(k) plan with employer match
  • Annual bonus and a 25% employee discount

Work Schedule

Full-time position, 40+ hours per week, with a mix of weekdays, weekends, and holidays. Holiday periods may require additional hours and flexibility in schedule to meet business needs.



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