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Market Operations Manager

2 months ago

Brooklyn, New York, United States Time Out Group Plc Full time
Job Title: Market/Floor Manager

Job Summary:

We are seeking a highly skilled and experienced Market/Floor Manager to join our team at Time Out Group Plc. As a Market/Floor Manager, you will be responsible for overseeing the day-to-day operations of our market, ensuring that our guests have an exceptional experience, and driving sales growth.

Key Responsibilities:

  • Operations Management: Oversee the overall operations of the market, including food and beverage quality, guest service, cost control, and consistency.
  • Team Management: Lead and manage a team of employees, including training, development, and performance management.
  • Inventory Management: Ensure proper inventory levels are maintained, and strict inventory controls are enforced.
  • Financial Management: Process weekly schedules and payroll for hourly staff, and participate in the development of the annual budget.
  • Guest Experience: Engage with guests to ensure satisfaction and resolve any issues.
  • Compliance: Ensure compliance with health, safety, and sanitation requirements, as well as city, state, and federal laws.

Requirements:

  • Experience: Minimum of two to three years of restaurant operations experience.
  • Skills: Expert knowledge of restaurant operations, including food, beverage, service techniques, and guest interaction. Proficient in Windows Microsoft Office, Mac OSX, and POS systems.
  • Leadership: Ability to lead by example, act in a professional manner, and communicate effectively with staff, clients, and the public.

About Time Out Group Plc:

Time Out Group Plc is a dynamic and pioneering brand that brings the best of the city together under one roof. We are a global team that collaborates with colleagues from around the world, and we are committed to diversity and equal opportunity for all people.

What We Offer:

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and experienced professional who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.