Customer Service Ambassador
3 weeks ago
At Swensons Drive-in Restaurants, LLC, we're passionate about delivering exceptional guest experiences. As a Car Side Server, you'll be the face of our brand, ensuring every guest feels welcome and valued. Your positive energy and enthusiasm will create an electric atmosphere, making us the go-to destination for drive-in dining.
About the RoleWe're seeking a highly motivated individual with excellent customer service skills to join our team. As a Car Side Server, your primary responsibility will be to provide quick and friendly service to guests while maintaining a clean and organized workspace.
- Key Responsibilities:
- Guest Service and experience: Provide prompt and courteous service to guests, ensuring their needs are met and exceeded.
- Curb servers are responsible for car-side order taking and delivery of orders within predetermined time limits.
- Maintain knowledge of menu items and pricing to elevate guest experiences.
- Welcome new guests and adhere to all guest experience standards.
- Maintain a neat and clean appearance, adhering to seasonal uniform standards.
- Process guest transactions using handheld devices.
- Ensure temperature, packaging, appearance, presentation, and service of all menu items meet operational standards.
To succeed in this role, you'll need:
- A positive, energetic attitude and a heart for hospitality.
- High mobility for up to eight hours a shift.
- Excellent customer service skills and a welcoming, friendly attitude.
- Basic math and reading skills.
- Availability to work on a rotational basis at multiple locations.
- PREFERRED ENROLLMENT IN A POST-SECONDARY PROGRAM OR TECHNICAL/TRAINING PROGRAM.
- Ability to work in a fast-paced environment and keep smiling no matter what comes your way.
We offer competitive pay rates, with estimated salaries ranging from $18.00 to $22.00 per hour, depending on location and performance. Plus, enjoy flexible schedules, opportunities for advancement, and a fun, dynamic work environment.
About UsSwensons Drive-in Restaurants, LLC is an affirmative action and equal opportunity employer. We're committed to creating an inclusive workplace where everyone feels valued and respected. If you're passionate about delivering exceptional guest experiences and have what it takes to thrive in a fast-paced environment, we'd love to hear from you
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