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Food Service Specialist

2 months ago

Chantilly, Virginia, United States Thompson Hospitality Full time

Position Overview:

Become a vital member of the team at Social House Kitchen, a welcoming American Kitchen and Tap house. As a Server, you will play a key role in crafting outstanding dining experiences for our patrons. Your engaging personality, meticulous attention to detail, and thorough menu knowledge will enhance the guest experience, ensuring they enjoy a memorable time at our vibrant gathering spot. From suggesting delightful dishes to serving expertly crafted beverages, your commitment to exceptional service will leave a lasting impact on our guests.

Attractive Benefits:

  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • 401(k) Plan with Company Match
  • Short and Long-Term Disability Coverage
  • Tuition Assistance
  • Employee Referral Incentives
  • Pet Insurance Options
  • Discounts on Travel, Accommodations, and Events

Key Responsibilities:

  • Welcome and greet guests warmly, creating a positive initial impression.
  • Present and clarify menu options, offering recommendations and addressing inquiries.
  • Accurately take and deliver food and beverage orders, ensuring prompt and attentive service.
  • Anticipate guest needs and proactively respond to requests or concerns.
  • Process payments and ensure a seamless checkout experience.

Qualifications:

  • Ability to communicate clearly and understand basic English for effective interaction.
  • Willingness to learn menu items and service protocols.
  • Capability to follow directions and collaborate within a team setting.
  • Ability to maintain composure and efficiency in high-pressure situations.
  • Commitment to learning and adhering to established processes.
  • This role requires standing and walking for the entirety of the shift.

About Us:

Social House Kitchen & Tap is a place where friends gather, and joy fills the air. Our spacious patio, complete with inviting fire-pits, sets the stage for delightful lunches or evenings out. The charming interior features locally-sourced wood, creating a warm and inviting atmosphere for friends, family, and colleagues to unwind. Enjoy live music from talented local artists every Thursday and Friday on our Social Stage.

Thompson Hospitality stands as the largest minority-owned food and facilities management company in the nation. Our diverse services encompass hospitality, full-service dining, quick-service restaurants, campus dining, diversity consulting, and facility operations management. As a family-run organization with over twenty-five years of experience, we are dedicated to fostering positive experiences for every relationship we engage in: one guest, one client, one team member at a time. With ambitious growth plans to double in size over the next three years, we seek team members eager to advance their careers while joining our community of over 4,000 employees, serving more than 1.9 million guests annually across 40 states.

Our Core Values:

  • Purpose: Give back to our communities and celebrate diversity.
  • People: Uphold integrity, treat others with respect, strive for excellence, and take accountability for our actions.
  • Performance: Deliver the highest quality food, provide world-class service, and maintain flexibility to better serve our clients.

We are committed to equal employment opportunities for all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.

This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.