Hotel Front Desk Representative

3 weeks ago


Killington, Vermont, United States CEDARBROOK MOTOR INN INC Full time
Front Desk Agent Job Description

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at CEDARBROOK MOTOR INN INC.

Key Responsibilities:

  • Check guests in and out of their rooms in a timely and efficient manner
  • Provide exceptional customer service and respond to guest inquiries
  • Make recommendations for activities and restaurants to enhance the guest experience
  • Answer phone calls and direct them to the appropriate staff member
  • Take reservations and maintain accurate records of guest check-ins and check-outs

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Strong organizational and time management skills
  • Attention to detail and ability to maintain accurate records

Benefits:

  • Competitive hourly rate of $18.00
  • Employee discount on hotel services
  • Paid time off and flexible scheduling

Work Environment:

Our hotel is located in Bridgewater, VT 05035, and we require our Front Desk Agents to be able to commute or relocate to this area.

Experience:

Prior hotel experience is preferred, but not required. We are looking for a team player who is eager to learn and provide exceptional customer service.



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