Patient Service Representative

1 month ago


Burke, Virginia, United States Select Physical Therapy Full time
Job Title: Patient Service Specialist

We are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at Select Physical Therapy in Burke, VA.

Job Summary:

The Patient Service Specialist will be responsible for providing exceptional patient care and administrative support to our patients and staff. This includes greeting patients, registering new patients, scheduling appointments, and communicating with patients and staff via phone and email.

Key Responsibilities:
  • Greet and register new patients, providing information about their visit and ensuring a smooth check-in process
  • Schedule patient appointments and manage patient flow to ensure efficient use of staff time
  • Communicate with patients and staff via phone and email to provide updates and resolve issues
  • Collect co-pays from patients and manage payer approvals and insurance authorizations
  • Provide patients with information about their next appointment and respond to requests for information
Requirements:
  • High School Diploma or equivalent required
  • 1 year of front desk experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Physical Requirements:
  • Ability to walk, stand, and bend consistently throughout a work day/shift
  • Ability to lift up to 25lbs safely and carry office supplies up to 10lbs
  • Visual acuity sufficient to maintain accurate records and recognize people
  • Ability to speak and hear sufficiently to understand and give directions
What We Offer:

Select Physical Therapy is committed to providing a positive and supportive work environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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