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T-Mobile Sales Associate

1 month ago


Burke, Virginia, United States GP Mobile Full time
Job Overview

Retail Sales Representatives at GP Mobile work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies. As a Retail Sales Representative, you will be required to successfully complete new employee training.

Key Responsibilities:

Build proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

Approaching service and sales needs with composure, integrity, and compassion.

What We Offer:

Competitive base pay plus milestone bonuses

Benefits for part-time and full-time associates

Medical, dental and vision benefits

Generous paid time-off programs

Phone service discounts

Serious growth potential for your career

Requirements:

At least 18 years of age

Legally authorized to work in the United States

High School Diploma or GED

Bilingual candidates encouraged to apply

At GP Mobile, we're dedicated to building a diverse, inclusive, and authentic workplace. We're an equal opportunity employer and welcome everyone to our team.