Aquatic Operations Manager

3 days ago


McKinney, Texas, United States AquaKids Full time
Job Summary

AquaKids is seeking a highly motivated and experienced General Manager to oversee the daily operations of our aquatic facilities. As a key member of our team, you will be responsible for ensuring the smooth operation of our facilities, providing exceptional customer service, and upholding the highest standards of safety and professionalism.

Key Responsibilities
  • Lead and manage a team of staff members, including hiring, training, and mentoring
  • Oversee daily operations, including pool maintenance, financial management, and customer service
  • Develop and implement growth strategies to increase revenue and improve customer satisfaction
  • Manage staff schedules, lifeguard schedules, and attendance
  • Enforce credit and refund policies, and address parent complaints
  • Complete bi-weekly inventory ordering and process daily manager logs
  • Teach swimming lessons, deck manage, and work front desk as needed
Requirements
  • Minimum 1 year management experience in a similar role
  • Strong leadership, communication, and problem-solving skills
  • Ability to work evenings and Saturdays
  • Thorough knowledge of P&L management and ability to operate a computer with advanced knowledge of Microsoft Word, Excel, and Outlook
  • Ability to maintain a professional appearance and create and implement growth strategies
  • Typing minimum 45 wpm and willingness to obtain CPO and LGI certificate at a future date
What We Offer
  • Comprehensive training
  • Flexible work schedules
  • Fun work environment with Heated Indoor Pool
  • Opportunity for advancement


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