Fitness Ambassador
1 month ago
We're a high-level martial arts / fitness facility and community dedicated to providing a premier experience. With a long-standing history of elite coaches, classes, and energy, we have a futuristic mindset that challenges the status quo and creates a distinctive lifestyle of grit and luxury.
Our mission is to be a leader in the combat sports space while creating long-term rewarding career opportunities.
Job SummaryWe're seeking a Member Advisor with a high-energy vibe and desire to serve an incredible community of those that test limits. The ideal candidate wants to be a part of a growing and innovative culture while continuously developing skills.
Responsibilities- Respond to daily customer requests via our client management software through text messages and phone calls
- Answer and attend to member questions / concerns / needs
- Support other team members and the sales process
- Provide an intentional / genuine facility tour with prospective customers
- Showcase passion about the combat arts and fitness space
- Responsible for building lasting relationships with prospective and current members to maximize TBC experience
- Be an expert on the TBC product: classes, amenities, features, and programs
- Unmatched energy level
- Willingness to learn and grow
- Passion for health, fitness, and combat arts is a plus
- Integrity + team oriented
- High level computer proficiency
- Customer Service experience preferred
- Strong communication skills → verbal and written
- Experience using a CRM platform
- Experience with the sales process
- A strong desire to grow professionally and personally
- Flexible schedule
- Opportunity to learn new skills for future success
- Tremendous growth opportunity
- Collaborative, fun work environment
- Complimentary membership to all locations
- 4 complimentary personal training sessions
- Employee discounts on personal training and merchandise
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