Hospitality Operations Manager

4 days ago


Lee's Summit, Missouri, United States Paragon Star Full time
Job Summary

The Concessions Supervisor at Paragon Star will oversee the provision of exceptional guest experiences and manage the various hospitality services within the facility. This includes operating concession stands, managing employee schedules, ensuring adequate staffing, planning events, and enforcing health and safety rules. The ideal candidate will have a strong background in hospitality management, preferably in sports or entertainment venues.

About the Role

We are seeking an experienced Concessions Supervisor to join our team at Paragon Star. As a key member of our hospitality staff, you will be responsible for providing top-notch service to our guests while maintaining a clean and organized environment. Your expertise in hospitality operations, leadership, and customer service will ensure that our guests have an unforgettable experience.

Responsibilities

* Operate concession stands and maintain a clean and organized environment
* Manage employee schedules and ensure adequate staffing for events
* Plan and coordinate events, including movie nights and Spider Jump attraction operations
* Enforce health and safety rules and regulations
* Maintain accurate inventory levels and order supplies as needed
* Collaborate with facilities management to plan and execute events

Requirements

* 2+ years of experience in hospitality management, preferably in sports or entertainment venues
* Bachelor's degree in hospitality, business, or a related field
* Excellent organizational, leadership, and customer service skills
* Ability to work flexible hours, including evenings, weekends, and holidays

What We Offer

* Competitive salary: $20-$22/hour
* Opportunity to work in a dynamic and fast-paced environment
* Comprehensive training and development programs

Join Our Team

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