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Client Support Specialist
2 months ago
Customer Service Representative
Qonten is seeking a skilled Customer Service Representative to enhance our sales team by effectively managing incoming sales inquiries and executing outbound sales initiatives. This role involves:
- Engaging in both inbound and outbound communication.
- Presenting and clarifying insurance offerings and benefits packages through virtual meetings.
We are looking for dedicated, customer-focused individuals who excel in delivering exceptional service. Candidates should possess a high school diploma or equivalent.
Key Responsibilities:
- Serve as the primary contact for customers through various communication channels.
- Facilitate appointment scheduling and rescheduling for various services.
- Assist clients with inquiries regarding financial matters related to their appointments.
- Process orders received through multiple channels.
We value our employees and provide comprehensive training to equip you for success in this role. Flexible scheduling options may be available to meet departmental needs.