Shift Lead

4 weeks ago


West Memphis, Arkansas, United States Taco Bell Full time
Job Title: Shift Lead

About the Role:
As a Shift Lead at Taco Bell, you will play a crucial role in supporting the Restaurant General Manager (RGM) in running great shifts in a self-sufficient manner. You will take ownership and responsibility to solve problems, seek help when needed, and provide guidance to others.

Key Responsibilities:
• Ensure consistent customer satisfaction by executing the MIC Success Routine and completing responsibilities under People, Customers, and Service.
• Ensure all Team Members complete their Shift Excellence tasks for their assigned position(s).
• Maintain a neat and clean appearance, wear company uniform, and ensure employees do the same.
• Demonstrate a customer-centric approach by prioritizing customer needs and resolving complaints quickly while maintaining positive customer relations.
• Ensure food safety, quality, and accuracy of orders, and work with urgency to meet customer demands.
• Collaborate with management and fellow employees to achieve common goals, and demonstrate a positive and enthusiastic attitude with coworkers.

Requirements:
• Must be at least 18 years old and have reliable transportation and a valid driver's license.
• Able to do basic business math, stock shelves and coolers, and oversee subordinate employees.
• Must be able to tolerate walking and lifting up to 50 lbs. and standing during 90% of shift time.

What We Offer:
Taco Bell is an equal opportunity employer and offers a competitive salary and benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

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