Triage Nurse

2 days ago


Lancaster, Pennsylvania, United States Lancaster General Health Full time
Job Summary

This position provides critical support to providers, staff, and patients within the Lancaster General Health Physicians network. The successful candidate will be responsible for telephonic and electronic intake, assessment, planning, coordination, and implementation of standardized protocols related to patient symptoms and medical advice.

Key Responsibilities
  • Respond to triage calls, directing patients to emergency rooms, urgent care centers, or scheduling appointments with healthcare clinicians.
  • Assess patient conditions, using computerized clinical decision-making tools and algorithms to determine the urgency of care.
  • Provide home health advice, schedule appointments, and ensure accurate documentation in patient electronic medical records.
  • Collaborate with clinical teams, clinicians, and other departments to ensure quality patient care and compliance with local, state, and federal regulations.
  • Participate in medical chart reviews, compile data for audits and reports, and maintain accurate progress notes, problem lists, and medication lists.
Requirements
  • Current licensure as a Licensed Practical Nurse or Registered Nurse, issued by the PA State Board of Nursing.
  • Healthcare BLS certification.
  • Minimum of three years of clinical experience in direct patient care, preferably in an ambulatory care setting.
  • Strong customer service skills and ability to work effectively in an independent environment.
Benefits

Penn Medicine Lancaster General Health offers a comprehensive benefits package, including 100% tuition assistance, paid time off, shift differentials, and a retirement savings plan with company matching.


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