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Operations Manager

2 months ago

Minneapolis, Minnesota, United States Center for Energy and Environment Full time
About the Role

The Center for Energy and Environment is seeking a highly skilled and experienced Operations Manager to play a key role in the growth and success of our Market Transformation department. As a key member of our team, you will be responsible for overseeing department operations and administrative functions, ensuring seamless execution of our programs and initiatives.

Key Responsibilities
  • Budget Management and Work Planning
    • Manage departmental contract compliance, workplan development, and tracking, ensuring timely invoicing and client communication.
    • Develop and facilitate processes and systems for ongoing budget management, empowering managers to effectively manage their budgets.
    • Manage departmental procurement processes for subcontractors, working closely with our contracts team to ensure compliance with state requirements.
    • Provide support for team administrative functions, including billing, report generation, and project management support.
  • Staff Management and Team Building
    • Support department staffing plans, working closely with senior management and HR to identify departmental gaps and manage postings, recruiting, and hiring processes.
    • Supervise cross-functional and support staff, ensuring effective deployment of resources, time allocation, performance management, and career development.
    • Facilitate departmental team building, culture development, and staff engagement, fostering a high-performing, satisfied, and retained team.
  • Internal and External Stakeholder Engagement and Communication
    • Support departmental communications, ensuring staff have relevant information to perform their job functions and facilitating collaboration.
    • Assist with external and internal stakeholder engagement communications, strengthening event planning and management for the department and individual technology initiatives.
    • Capture key needs and action items from senior management, ensuring follow-up and resolution.
  • Systems Optimization and Process Improvement
    • Manage the customization and efficient utilization of departmental software, including CRM, project management tools, and Microsoft Teams, working closely with IT and other stakeholders.
    • Document existing departmental operations and create best practice guides to ensure alignment and optimize efficiency.
    • Identify opportunities to optimize collaboration and connection intra- and inter-departmentally.
Requirements
  • 5+ years of experience in a similar role, leading operations or administrative management.
  • 2+ years of experience in supervision or project leadership.
  • Demonstrated experience with project management, including ability to manage, prioritize, and organize multiple tasks.
  • Experience with contract and budget administration.
  • Experience with process improvement and documenting operations.
  • Demonstrated proactive problem-solving and team-building experience.
  • Excellent attention to detail and follow-up.
  • Ability to stay organized and maintain communication in a dynamic, fast-paced work environment.
  • Experience with software tools such as Microsoft Teams, Salesforce, and project management software.
  • Ability to work effectively with a variety of internal teams and external partners.