Senior Pharmacy Technician
3 days ago
As a Senior Certified Technician, you will serve as a leader and subject matter expert, ensuring that inquiries are handled in accordance with state and federal regulations. You will communicate with patients, physicians, and third-party providers, and assist with the resolution of escalated issues. You will also assist in assigning, monitoring, and reviewing the day-to-day work of Centralized Services Technicians, providing coaching and guidance as needed.
Key Responsibilities- Process new patient registration by entering data into the appropriate system, handling patient prescription requests within HIPAA guidelines, and entering refill orders for processing.
- Assist in the coordination of the day-to-day activities of technicians, and handle correspondence to patients and make outbound calls to patients and prescribers as needed.
- Serve as the first escalation point for problem resolution, anticipating client needs and proactively identifying solutions.
- Resolve Third Party Rejects by reviewing, gathering information, making corrections, and resubmitting for processing according to individual plan requirements.
- Provide assistance to Pharmacists, both those in the facility and those at other locations, and identify and communicate issues to senior-level staff as appropriate.
- Monitor trends and notify supervisor or recurring or high-priority issues.
- Look for ways to improve current processes with enhancements and ideas.
Walgreens is a leading healthcare, pharmacy, and retail company with a 170-year heritage of caring for communities. Our purpose is to create more joyful lives through better health. We operate nearly 9,000 retail locations across America, Puerto Rico, and the UK, and are proud to be a neighborhood health destination serving nearly 10 million customers each day.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit our website.
Requirements- High School Diploma or GED and at least 2 years of customer service or pharmacy technician experience.
- Must have an active pharmacy technician license or certification as required by state Board of Pharmacy.
- Active PTCB national certification required.
- Currently meeting or exceeding established quality and productivity standards, currently a Technician II level and 1 year total experience as a Technician (Technician I and/or II).
- Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
- Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
- Experience building and maintaining relationships within a team.
- Intermediate to advanced PC and Search Engine skill level skills.
- Communicate effectively in writing and verbally.
- Handles multiple Lines of business.
- 18 years of age or older.
- At least two years as a Centralized Services Specialist II or three years of pharmacy technician experience in a retail or call center environment.
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
- Fluency in Spanish and English.
-
Senior Pharmacy Technician
2 weeks ago
Orlando, Florida, United States Walgreens Full timeJob Title: Senior Pharmacy TechnicianWalgreens is seeking a highly skilled and experienced Senior Pharmacy Technician to join our team. As a Senior Pharmacy Technician, you will play a critical role in ensuring the smooth operation of our pharmacy services.Key Responsibilities:Process new patient registrations and handle prescription requests within HIPAA...
-
Senior Pharmacy Technician
1 month ago
Orlando, Florida, United States Walgreens Full timeJob SummaryAs a Senior Pharmacy Technician at Walgreens, you will play a critical role in ensuring that patient inquiries are handled in accordance with state and federal regulations. You will communicate with patients, physicians, and third-party providers, and assist with the resolution of escalated issues. Additionally, you will assist in assigning,...
-
Senior Pharmacy Technician
1 month ago
Orlando, Florida, United States Walgreens Full timeJob SummaryServes as a leader and subject matter expert, ensuring that inquiries are handled in accordance with state and federal regulations. Communicates with patients, physicians, and third-party providers. Assists with resolution of escalated issues. Assists in assigning, monitoring, and reviewing the day-to-day work of Centralized Services Technicians...
-
Pharmacy Technician
2 weeks ago
Orlando, Florida, United States Community Health Centers Full timePharmacy Technician Job SummaryCommunity Health Centers is seeking a skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in assisting our pharmacists in filling prescriptions, billing, and maintaining drug inventory.Key Responsibilities:Assist pharmacists in filling prescriptions and billing patientsEnter...
-
Pharmacy Technician
3 weeks ago
Orlando, Florida, United States Sam's Club Full timeJob SummaryWe are seeking a highly skilled Pharmacy Technician to join our team at Sam's Club. As a Pharmacy Technician, you will play a critical role in ensuring the smooth operation of our pharmacy department, providing exceptional customer service, and supporting our pharmacists in delivering high-quality patient care.Key ResponsibilitiesProcess...
-
Pharmacy Technician
4 days ago
Orlando, Florida, United States Sam's Club Full timeJob SummaryAs a Pharmacy Technician at Sam's Club, you will play a vital role in ensuring the smooth operation of our pharmacy department. Your primary responsibilities will include processing prescriptions, maintaining inventory, and providing exceptional customer service to our members.Key ResponsibilitiesProcess prescriptions accurately and efficiently,...
-
Pharmacy Technician
2 weeks ago
Orlando, Florida, United States SpecialtyRx Full timePharmacy Technician Job DescriptionAt SpecialtyRx, we are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in ensuring the smooth operation of our pharmacy services.Responsibilities:Work under the direction of a supervisor to maintain a high level of quality and accuracy...
-
Pharmacy Technician
3 days ago
Orlando, Florida, United States Sam's Club Full timeJob SummaryWe are seeking a highly skilled Pharmacy Technician to join our team at Sam's Club. As a Pharmacy Technician, you will play a critical role in ensuring the smooth operation of our pharmacy department, providing exceptional customer service, and supporting our pharmacists in delivering high-quality patient care.Key ResponsibilitiesProcess...
-
Pharmacy Technician
4 weeks ago
Orlando, Florida, United States SpecialtyRx Full timePharmacy Technician Job DescriptionAt SpecialtyRx, we are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our pharmacy.Responsibilities:Work under the direction of a supervisor to maintain a high...
-
Pharmacy Technician
2 weeks ago
Orlando, Florida, United States Nemours Full timePharmacy Technician Job DescriptionNemours Children's Health is seeking a skilled Pharmacy Technician to join our team in Orlando, Florida.Job SummaryWe are looking for a detail-oriented and organized individual to assist in the preparation and delivery of medications to patients. The successful candidate will work under the supervision of a pharmacist and...
-
Pharmacy Technician
4 weeks ago
Orlando, Florida, United States Sam's Club Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Sam's Club. As a Pharmacy Technician, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our pharmacy department.Key ResponsibilitiesProvide excellent customer service by acknowledging members,...
-
Pharmacy Technician
3 weeks ago
Orlando, Florida, United States Actalent Full timePharmacy Technician Job DescriptionWe are seeking a skilled Pharmacy Technician to join our team at Actalent. As a Pharmacy Technician, you will play a vital role in ensuring the smooth operation of our pharmacy services.Key Responsibilities:Handle a high volume of inbound phone calls and provide exceptional customer service.Support pharmacists and pharmacy...
-
Pharmacy Technician
4 days ago
Orlando, Florida, United States Walmart Full timeJob SummaryWe are seeking a highly skilled Pharmacy Technician to join our team at Sam's Club. As a Pharmacy Technician, you will play a critical role in ensuring the smooth operation of our pharmacy department.Key ResponsibilitiesProcess member purchases by operating a cash register and related hardware, and using appropriate procedures for different...
-
Pharmacy Technician
3 weeks ago
Orlando, Florida, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a vital role in assisting our pharmacists in the practice of pharmacy, ensuring accurate and efficient dispensing of medications, and providing exceptional customer service to our patients.Key...
-
Pharmacy Technician
11 hours ago
Orlando, Florida, United States Actalent Full timeWe are seeking a skilled Pharmacy Technician to join our call-center team. In this role, you will handle a high volume of inbound and outbound calls, managing prescriptions from initiation to fulfillment.Your tasks will include intake, data entry, phone support, refilling prescriptions, and managing transfers from other retail stores.As a Pharmacy...
-
Pharmacy Technician II
3 weeks ago
Orlando, Florida, United States AdventHealth Full timePharmacy Technician II Job DescriptionJoin AdventHealth East Orlando as a Pharmacy Technician II and be part of a team that provides exceptional patient care and service. As a Pharmacy Technician II, you will play a vital role in the pharmacy operations, assisting pharmacists with medication preparation, dispensing, and inventory...
-
Pharmacy Technician Supervisor
4 days ago
Orlando, Florida, United States AssistRx Full timeJob SummaryAssistRx is seeking a highly skilled Pharmacy Technician Supervisor to join our team. As a key member of our pharmacy operations team, you will be responsible for supervising daily technician tasks and performance levels, monitoring pharmacy workflow queues and phone service levels, and creating pharmacy technician schedules and adhering to...
-
Pharmacy Technician
3 weeks ago
Orlando, Florida, United States Walgreens Full timeJob SummaryWalgreens is seeking a highly skilled and motivated Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in providing exceptional customer service and supporting the pharmacy team in delivering high-quality patient care.Key ResponsibilitiesAssist pharmacists in the preparation and dispensing of...
-
Pharmacy Technician
4 days ago
Orlando, Florida, United States Veterans Affairs, Veterans Health Administration Full timeJob SummaryThis position supports the inpatient section within the Pharmacy Service. The Pharmacy Technician (Inpatient Controlled Substance) performs in the controlled substance storage areas of Pharmacy Service.Key ResponsibilitiesManage controlled substances, including storage, inventory, and dispensing.Train pharmacists and technicians in controlled...
-
Pharmacy Technician
5 days ago
Orlando, Florida, United States Sam's Club Full timeJob SummaryAs a Pharmacy Technician at Sam's Club, you will play a vital role in providing exceptional customer service and supporting the pharmacy team in delivering high-quality patient care. Your responsibilities will include assisting with prescription processing, maintaining accurate records, and ensuring a seamless customer experience.Key...
