Recruitment Outreach Coordinator

2 days ago


Philadelphia, Pennsylvania, United States Community College of Philadelphia Full time
Job Summary

The Coordinator, CRM and Recruitment Outreach is a key member of the Student Outreach & Recruitment team, responsible for developing and implementing outreach initiatives to support enrollment at Community College of Philadelphia. This role leverages the College's Customer Relationship Management system (Slate) to communicate with critical constituencies, including prospects, applicants, parents, secondary schools, and community agencies.

Key Responsibilities
  • Develop and manage communication plans in Slate CRM and internal texting platform to engage with various constituencies.
  • Manage Slate CRM and texting platform to ensure timely and relevant information is provided to students throughout the enrollment process.
  • Write, edit, and update email and text communications to increase applicant engagement and move students through the enrollment process.
  • Collaborate with marketing, academic, and student support departments to develop CRM-based communication campaigns promoting support services and academic programs.
  • Provide enrollment reports to the recruitment team to assess the effectiveness of outreach initiatives.
  • Assist in creating virtual admissions events and coordinating campus events such as Express Enrollment Day and Open House.
  • Develop and maintain a student ambassador program to support campus tours and events.
  • Perform administrative tasks related to data management and written communications.
Requirements
  • Bachelor's degree required.
  • Demonstrated proficiency using Slate CRM and texting platforms.
  • Ability to meet goals and collaborate with various departments on key initiatives.
  • Demonstrated knowledge of college admissions and community outreach.
  • Competency in organizing data and preparing reports.
  • Proficiency with Microsoft Office applications and familiarity with creative presentation software.
  • Excellent interpersonal, written, and oral communication skills.
  • Self-motivated with the ability to work independently and set priorities.
  • Ability to foster a cooperative team-focused work environment.
Preferred Qualifications
  • Minimum two (2) years of experience in higher education admissions setting.
  • Demonstrated proficiency using Banner.


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