Primary Care Facilitator
5 days ago
As a Primary Care Support Specialist at Grand Itasca, you will be responsible for providing exceptional support to our clinical team and patients.
About the Position
- This is a temporary full-time position, approximately six months long, with opportunities to work up to 80 hours per pay period.
- You will be based on-site at our clinic and hospital in Grand Rapids.
- Your primary responsibility will be to support our clinical team by preparing patients for appointments, communicating with them before their visit, and guiding them through the care process.
Key Responsibilities
- Demonstrate a professional and compassionate attitude towards patients, families, visitors, coworkers, and other departmental representatives.
- Prepare patients for their appointments, including communicating with patients prior to their appointment to ensure medical records are collected and ready for the visit.
- Prepare exam rooms and stocks supplies.
- Be a vital piece in the patient and provider connection ensuring patients and providers have a great experience.
Requirements
- You must be 18 years old or older.
- A graduate of a Nursing Aide program, Emergency Medical Technical (EMT) program, or Health Unit Coordinator program is preferred.
- BLS certification or the ability to obtain it within two months of hire is required.
- Minimum one year of customer service experience, preferably in healthcare.
- Proficient in technology, including computer hardware and programs, and smart devices.
Estimated Salary
The estimated salary for this role is around $40,000-$60,000 per year, depending on experience and qualifications.
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