Customer Service Professional
18 hours ago
As a Customer Service Admin, you will serve as a customer service representative on the phones and provide administrative support to the Service Team. We need someone with a winning attitude, professional appearance, and a love for exceeding customer expectations.
Job Overview
- This position is part of the Northside Lexus Call Center Team.
Responsibilities
- Schedule service appointments.
- Explain invoices to customers.
- Resolve any problems.
- Perform other standard duties.
- Fully coordinate and communicate customer needs with the service team.
Requirements
- A high school diploma or general education degree is required (GED) or a combination of education and experience.
- Additional training and education are a plus.
- Excellent written and verbal communication skills in English are essential.
- The ability to effectively utilize the Microsoft Office Suite is necessary.
- Strong keyboarding skills are required, as well as the ability to type and document customer information.
- Superior customer service skills are mandatory.
Compensation and Benefits
- The starting pay is $20.00 per hour.
- We offer comprehensive On-The-Job Training and opportunities for advancement.
- Clean work environment and competitive pay plans are provided.
- A well-established company and stellar reputation make us an attractive employer.
- Vacation and holiday pay, medical, dental, and prescription drug plans, life and disability insurance, 401(k) investment plan with employer match, employee assistance program, tuition assistance, and voluntary benefits are offered.
About Us
- Our Talent Team recruits talent to complement both our Westside and Northside Lexus dealerships.
- We seek individuals with the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction, and a desire for a long-term profitable career.
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