Coffee Shop Operations Director

4 days ago


Omaha, Nebraska, United States Big Grove Brewery Full time
Job Overview

The Coffee Shop Operations Director at Big Grove Brewery is responsible for overseeing the daily operations of our Omaha coffee shop. This role requires a strong leader who can manage a team, ensure high-quality service, and maintain efficient operations to achieve financial goals. The ideal candidate will have experience in managing budgets, cost control, and financial reporting.

Responsibilities
  • Oversee daily operations, including opening and closing procedures, cash handling, inventory checks, and equipment maintenance.
  • Manage staff, ensuring they are motivated and equipped to deliver excellent customer service.
  • Promote a welcoming atmosphere for customers, building relationships and ensuring satisfaction.
  • Monitor sales and expenses to ensure the coffee shop meets its financial goals.

Requirements
  1. Bachelor's degree in hospitality, business administration, or related field.
  2. 2+ years of experience in a management role in the food and beverage industry.
  3. Strong knowledge of coffee brewing methods, espresso machines, and product offerings.
  4. Experience with point-of-sale (POS) systems and inventory management software.
  5. Excellent customer service and communication skills.
  6. Strong leadership and people management skills.

Salary Range
$45,000 - $60,000 per year

Location
Omaha, NE

About Big Grove Brewery
We are a craft brewery and coffee shop located in the heart of Omaha. We pride ourselves on serving high-quality beer and coffee while providing exceptional customer service. Our team is passionate about creating a welcoming atmosphere that makes everyone feel at home.

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