Coffee Shop Operations Director
4 days ago
The Coffee Shop Operations Director at Big Grove Brewery is responsible for overseeing the daily operations of our Omaha coffee shop. This role requires a strong leader who can manage a team, ensure high-quality service, and maintain efficient operations to achieve financial goals. The ideal candidate will have experience in managing budgets, cost control, and financial reporting.
Responsibilities
- Oversee daily operations, including opening and closing procedures, cash handling, inventory checks, and equipment maintenance.
- Manage staff, ensuring they are motivated and equipped to deliver excellent customer service.
- Promote a welcoming atmosphere for customers, building relationships and ensuring satisfaction.
- Monitor sales and expenses to ensure the coffee shop meets its financial goals.
Requirements
- Bachelor's degree in hospitality, business administration, or related field.
- 2+ years of experience in a management role in the food and beverage industry.
- Strong knowledge of coffee brewing methods, espresso machines, and product offerings.
- Experience with point-of-sale (POS) systems and inventory management software.
- Excellent customer service and communication skills.
- Strong leadership and people management skills.
Salary Range
$45,000 - $60,000 per year
Location
Omaha, NE
About Big Grove Brewery
We are a craft brewery and coffee shop located in the heart of Omaha. We pride ourselves on serving high-quality beer and coffee while providing exceptional customer service. Our team is passionate about creating a welcoming atmosphere that makes everyone feel at home.
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