Operations Supervisor
3 days ago
Ryder System is a leading provider of transportation and logistics solutions. As an Operations Supervisor, you will play a critical role in ensuring the success of our shop locations.
SalaryThe estimated salary for this position is $62,000 to $67,000 per year, plus a yearly incentive opportunity. Compensation may also include an annual bonus, commission, and/or long-term incentive plan based on performance.
Job DescriptionAs an Operations Supervisor, you will assist the Operations Manager I and II in managing the operations and personnel for a shift of a particular location. Your responsibilities will include:
- Managing workflow and ensuring all warranty policies and procedures are executed
- Triage of unscheduled customer drive-ins and communicating with customers as needed
- Conducting yard checks to ensure proper work scheduling and prioritization
- Labor management, including performance management of assigned personnel
- Customer relationship management, including issue resolutions and customer satisfaction
To be successful in this role, you will need:
- A High School diploma or equivalent required; Associate's or Bachelor's degree preferred
- Maintenance and technical experience in a shop environment required; supervisory experience preferred
- Experience with a Shop Management System preferred; Microsoft Office intermediate skills desired
Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options. Paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan are also offered.
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