Customer Service Representative

5 days ago


Vestavia Hills, Alabama, United States Chico's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting a customer and product-focused sales culture, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive and personalized experience for every customer
  • Utilize sales techniques and product knowledge to meet or exceed sales goals
  • Maintain knowledge of current sales and promotions, as well as pricing and visual standards
  • Participate in visual directives, including monthly store sets and zone maintenance
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience
Requirements
  • High school diploma or equivalent required
  • Retail or sales experience preferred
  • Excellent communication and customer service skills
  • Ability to learn or adapt to technology provided by the company
  • Strong organizational skills and ability to multi-task in a fast-paced environment
What We Offer

As a Customer Service Representative at Chico's, you will have the opportunity to work in a dynamic and supportive environment, with a focus on customer satisfaction and sales growth. We offer competitive compensation and benefits, as well as opportunities for professional development and advancement.



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