Multifamily Maintenance Technician

4 weeks ago

Henderson, Nevada, United States MULTIFAMILY Full time
Job Title: Maintenance Technician, Multifamily

Avalon at Seven Hills

Job Description Summary

The Maintenance Technician provides exceptional support and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident. The Maintenance Technician responds to our residents' service needs and is instrumental in helping deliver superior customer service to our residents.

Essential Job Duties:
  1. Prepares Make Ready Apartments: Prepares make ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move-in experience.
  2. Responds to Resident Requests: Responds to resident requests in a timely manner and with a professional attitude.
  3. Maintenance Functions: Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
  4. Maintains Grounds and Amenities: Maintains grounds, pools/hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.
  5. On-Call Scheduling: On-call scheduling may be required to respond to after-hour emergencies.
  6. Reports Maintenance Concerns: Reports any maintenance concerns on vacant units, models, and common areas, to the Maintenance Supervisor.
  7. Performs Maintenance as Scheduled: Performs maintenance as scheduled by the Maintenance supervisor.
  8. Knowledge of Fair Housing Laws: Knowledgeable of state, local, and federal fair housing laws.
  9. Attends Training Programs: Attends and participates in training programs as required by Cushman and Wakefield.
  10. Performs All Duties: Performs all duties as assigned, in a timely manner.
  11. Delivers Superior Customer Service: Delivers superior customer service and represents the company in a professional manner at all times.
  12. Maintains Safety Procedures: Maintains all safety procedures and safeguards all company tools and equipment.
  13. Achieves High Productivity: Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
Competencies:
  • Valid Driver's License: Valid Driver's license, EPA 608 - Minimum Type II and CPO or local city required certificate.
  • Communication Skills: Ability to read/understand documents such as policy manuals, safety rules, operating and maintenance instructions.
  • Problem-Solving Skills: Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
  • Time Management: Ability to deal with problems involving several known variables in situations of a routine nature.
  • Common Sense: Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions.
  • Math Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, decimals.
  • Writing Skills: Ability to write routine reports and correspondence.
  • Safety Procedures: Follow all safety procedures.
Education and Experience:
  • Education: High School Diploma, GED, Trade, Technical, or Vocational school.
  • Experience: 1+ years of related experience.
Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 10% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 100 pounds occasionally, and/or up to 100 pounds frequently, and/or up to 100 pounds of force constantly to lift, carry, push, pull, or move objects.

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