Junior IT Support Specialist
2 days ago
Job Overview: Core One is seeking a skilled Junior IT Systems Administrator to join our dynamic team. This role offers the opportunity to work in a fast-paced environment and contribute to the success of our organization.
Key Responsibilities:
- Customer Support: Respond to customer incident reports and service requests.
- Troubleshooting: Provide user support via deskside and remote troubleshooting.
- Application Support: Support various SaaS applications, including licensing, provisioning, and access requests.
- Device Deployment: Prepare and deliver iOS, Android, and Windows equipment through MDM solutions.
- Environment Maintenance: Maintain On-Premises environments, including physical hardware and virtual appliances.
- Cloud Administration: Maintain Cloud-Based environments, including tenant administration.
- IT Development: Create, implement, and document IT solutions.
- Compliance: Perform necessary compliance documentation and record keeping.
Requirements:
- Education: An IT-related Bachelor's Degree or equivalent experience.
- Experience: 1-3 years of experience in a customer-facing IT role.
- Certification: CompTIA A+ certification or comparable IT experience.
- Clearance: Must be able to obtain and maintain a SECRET clearance.
- Troubleshooting: Intermediate-level troubleshooting skills.
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