Data Analyst Expert
3 weeks ago
We are seeking a highly skilled Senior Data Analyst to join our Product Operations team at SmartThings, a leading IoT ecosystem company. As a key member of our team, you will have the opportunity to deliver significant impact to the business and global customer experience by leveraging your analytics expertise to support critical user understanding and KPI tracking initiatives.
About the RoleIn this hybrid role, you will be based onsite 3 days a week at our office in Minneapolis, MN. Your primary responsibilities will include building new SmartThings Business Dashboards, providing critical data insights and learning libraries for Product management, and delivering a final presentation to Product and Engineering leadership.
Key Responsibilities- Build new SmartThings Business Dashboards
- Contribute data analytics expertise to refine specifications for new business dashboards for SmartThings' key areas
- Build and maintain new dashboards
- Provide instructions for owners to continuously update.
- Provide critical data insights and learning libraries for Product management
- Collaborate with key Product leaders to up-level our product data capabilities in critical areas
- Make new data available, provide repeatable documentation for Product Managers to replicate and build on your work, and accelerate time to insights by identifying and documenting gaps
- Deliver a final presentation to Product and Engineering leadership
- Cap off your engagement with a presentation demonstrating your key deliverables and recommendations
In order to succeed in this role, you will need to possess strong analytical and quantitative skills, with at least 4+ years of professional experience in product analytics. You should also have proficiency in data analysis (SQL), analytics tools (e.g., Superset), and spreadsheets (Excel or Google Sheets). Strong oral and written communication skills, as well as critical thinking and ability to effectively navigate ambiguity, are also essential.
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