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Eligibility Specialist
2 months ago
Lone Star Family Health Center is seeking a highly motivated and detail-oriented Eligibility Specialist to join our team. As a key member of our staff, you will play a critical role in ensuring that patients have access to the resources and programs they need to receive quality healthcare.
Key Responsibilities:
- Conduct thorough reviews of household applications and conduct face-to-face interviews to determine eligibility for various programs, including the Prescription Assistance Program (PAP).
- Verify documentation and ensure that all necessary information is complete and accurate before submitting to supervisors for audit.
- Enter enrollments into our database and maintain accurate and up-to-date records.
- Provide exceptional customer service by responding promptly to incoming calls and requests for information.
- Develop and maintain a reliable schedule for conducting enrollments and renewals for walk-ins and appointments.
- Serve as the primary point of contact for individuals seeking financial assistance and/or services in all applicable programs.
Requirements:
- Bachelor's degree or equivalent in a related field.
- At least 1 year of experience in a healthcare setting.
- Bilingual in English and Spanish.
