Insurance Sales Representative
3 weeks ago
About Us Goetz Insurance Agency is a family-owned agency located in South County that has been in business for over a decade. Our purpose is to provide our clients with a stress-free, simple insurance buying experience and exceptional customer service so they're confident they'll have the coverage they need on a rainy day.
Job Responsibilities:
- Ensure that customers make informed buying decisions.
- Analyze customer complaints and recommend solutions.
- Discuss with customers on the phone and provide information on our company's products and services.
- Understand our insurance policies and products and be able to determine whether a policy covers a type of loss or not.
- Call customers who had previously complained to ensure their challenges have been resolved and they're now satisfied.
- Communicate changes or adjustments in policies to clients.
- Liaise with other departments and provide support.
- Assist clients in filling out policy documents and contact them when errors are discovered or need correction.
- Offer information about price quotes to prospective customers.
- Liaise with our insurance agents and process all orders made via phone.
- Receive visiting customers and provide them with necessary assistance.
- Maintain strong client relationships.
- Make sales and earn commission.
Requirements:
- Ability to multitask.
- Willingness to obtain a Property and Casualty insurance license for the state of Illinois.
- Ability to handle and pacify difficult customers.
- Effective communication skills – both verbal and non-verbal.
- Must always be friendly and willing to assist others.
- Basic computer and typing skills.
Benefits:
- Paid Training
- M-F Schedule
- Plenty of room for growth
- Bonus opportunities
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