Energy Customer Service Representative

3 weeks ago


Savannah, Georgia, United States Mass Markets Full time

Mass Markets

**Job Summary**

As a Customer Care Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. You will utilize knowledge bases and training to accurately answer customer questions and sell appropriate products and services.

**Key Responsibilities**

* Handle customer inquiries and resolve issues in a timely and courteous manner
* Utilize systems and technology to complete account management tasks
* Follow all required scripts, policies, and procedures

**Requirements**

* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* Strong knowledge of energy products and services

**What We Offer**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

**Hiring Immediately**



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