Public Safety Coordinator

13 hours ago


Wentzville, Missouri, United States City of Wentzville Full time
Job Summary

We are seeking a highly skilled and detail-oriented Dispatch Officer to join our team at the City of Wentzville. As a Dispatch Officer, you will be responsible for performing law enforcement-related communications, operating the computer-aided dispatch system, and monitoring and using multi-line telecommunications and radio communications.

Key Responsibilities
  • Perform law enforcement-related communications, including dispatching emergency response units and monitoring their safety
  • Operate the computer-aided dispatch system to ensure timely and effective dispatch of emergency response units
  • Monitor and use multi-line telecommunications and radio communications to communicate with emergency responders and the public
  • Determine the type and level of response necessary for emergency situations
  • Accomplish timely and effective dispatch of emergency response units
  • Monitor the safety of responding units and retrieve information from local, state, and federal information systems
Requirements
  • High school diploma or equivalent required
  • MULES Certification required within six months of employment
  • Must pass a comprehensive background investigation
  • Maintain requirements as stated in RsMO Statute for continuing education to maintain employment in good standing
  • Criminal justice coursework desired
Preferred Qualifications
  • Knowledge of the layout of the City of Wentzville
  • Proficiency in use of basic business software (word processing, spreadsheets, email, presentations) and basic office equipment
  • Ability to effectively and timely communicate information using multi-line phones, multiple radio channels, and CAD system
  • Ability to develop call interpretation and decision-making skills necessary for effective dispatch of appropriate emergency services
  • Ability to effectively and timely perform multi-task emergency dispatch functions in volatile and stressful situations
  • Ability to perform essential functions of 911 dispatching during CAD system failures
  • Ability to communicate effectively, both orally and in writing, and to accurately follow oral and written instructions
  • Ability to accurately enter complete data into computer while talking and listening
  • Ability to effectively establish and maintain working relationships with customers, the public, field unit staff, and co-workers
  • Ability to work rotating shifts and call back
What We Offer

The City of Wentzville offers excellent benefits, including health, vision, dental, employer-paid life insurance, long-term disability, a retirement pension, 12 paid holidays, 2 personal days, vacation time, sick time, tuition reimbursement, an employee assistance program, a discounted recreation center membership, and much more.



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