Public Safety Coordinator
13 hours ago
We are seeking a highly skilled and detail-oriented Dispatch Officer to join our team at the City of Wentzville. As a Dispatch Officer, you will be responsible for performing law enforcement-related communications, operating the computer-aided dispatch system, and monitoring and using multi-line telecommunications and radio communications.
Key Responsibilities- Perform law enforcement-related communications, including dispatching emergency response units and monitoring their safety
- Operate the computer-aided dispatch system to ensure timely and effective dispatch of emergency response units
- Monitor and use multi-line telecommunications and radio communications to communicate with emergency responders and the public
- Determine the type and level of response necessary for emergency situations
- Accomplish timely and effective dispatch of emergency response units
- Monitor the safety of responding units and retrieve information from local, state, and federal information systems
- High school diploma or equivalent required
- MULES Certification required within six months of employment
- Must pass a comprehensive background investigation
- Maintain requirements as stated in RsMO Statute for continuing education to maintain employment in good standing
- Criminal justice coursework desired
- Knowledge of the layout of the City of Wentzville
- Proficiency in use of basic business software (word processing, spreadsheets, email, presentations) and basic office equipment
- Ability to effectively and timely communicate information using multi-line phones, multiple radio channels, and CAD system
- Ability to develop call interpretation and decision-making skills necessary for effective dispatch of appropriate emergency services
- Ability to effectively and timely perform multi-task emergency dispatch functions in volatile and stressful situations
- Ability to perform essential functions of 911 dispatching during CAD system failures
- Ability to communicate effectively, both orally and in writing, and to accurately follow oral and written instructions
- Ability to accurately enter complete data into computer while talking and listening
- Ability to effectively establish and maintain working relationships with customers, the public, field unit staff, and co-workers
- Ability to work rotating shifts and call back
The City of Wentzville offers excellent benefits, including health, vision, dental, employer-paid life insurance, long-term disability, a retirement pension, 12 paid holidays, 2 personal days, vacation time, sick time, tuition reimbursement, an employee assistance program, a discounted recreation center membership, and much more.
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