Customer Experience Specialist
3 weeks ago
About the Role
We are seeking a highly skilled Customer Experience Agent to join our team at CarMax. As a Customer Experience Agent, you will be the vital link between our customers at-home and in-store experience, providing a simple and seamless process.
Key Responsibilities
- Connect with inbound customers online and over the phone to understand their needs and preferences.
- Use your knowledge of our inventory to guide customers towards vehicles that meet their needs.
- Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.
- Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.
- Mentor others as your skillset expands.
- Achieve sales targets while providing an iconic customer experience.
Requirements
- Sales and customer service experience, preferably in retail.
- Ability to thrive in a fast-paced sales environment.
- Good listening skills and a strong customer focus.
- High level of self-motivation to achieve performance goals.
- Strong written and verbal communication skills.
- Ability to learn and master new technologies; strong computer skills.
- Open availability for shifts that may include nights, weekends, and holidays.
- Must be open to shifting schedules two times per year according to business needs.
- Hybrid role with requirement for working on site one day per week.
- Must meet minimum technology requirements.
- Candidates must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
-
Sales Associate
3 weeks ago
Olathe, Kansas, United States Rack Room Shoes Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and meeting sales and work goals.Key ResponsibilitiesProvide excellent customer service, ensuring a...
-
Customer Experience Advocate
4 weeks ago
Olathe, Kansas, United States McKeever Enterprises, Inc. Full timeCustomer Service RepresentativeWe are seeking a professional and friendly individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their shopping experience is easy, safe, and enjoyable.Key Responsibilities:Project a...
-
Customer Experience Ambassador
3 weeks ago
Olathe, Kansas, United States Nothing Bundt Cakes Full timeCustomer Experience AmbassadorAt Nothing Bundt Cakes, we're looking for a Customer Experience Ambassador to join our team. As a Customer Experience Ambassador, you'll be responsible for creating a superior guest experience by promptly greeting walk-in and phone guests with genuine warmth and helpful enthusiasm. You'll also follow our Sweet Steps of Service...
-
Customer Experience Ambassador
3 weeks ago
Olathe, Kansas, United States European Wax Center Full timeAbout the Role:We're seeking a skilled Guest Service Associate to join our team at European Wax Center. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and promoting our innovative products and services.Key Responsibilities:Provide top-notch customer service and support to our guestsWork effectively in a...
-
Retail Associate
3 weeks ago
Olathe, Kansas, United States Sam's Club Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key Responsibilities• Ensure club...
-
Sales and Customer Experience Representative
3 weeks ago
Olathe, Kansas, United States Comcast Full timeKey Responsibilities:We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Experience Representative. In this role, you will be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to achieve a world-class sales and service...
-
Client Experience Specialist
3 weeks ago
Olathe, Kansas, United States TAFS Inc. Full timeJob DescriptionThe Client Experience Specialist plays a vital role in delivering exceptional service to clients, fostering strong and profitable relationships.Key Responsibilities:Provide unparalleled service and deliver an exceptional client experience.Greet clients in a warm, friendly, and professional manner.Deliver consistent communication and interact...
-
Customer Service Representative
4 weeks ago
Olathe, Kansas, United States Jarbo Full timeCustomer Support SpecialistAt Jarbo, we're seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our Customer Service department, you will play a vital role in delivering exceptional service to our customers.Responsibilities:Triage incoming calls from customers, understanding their needs and scheduling...
-
Sales Associate
3 weeks ago
Olathe, Kansas, United States Carter'sOshKosh Full timeAbout CartersCarters is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip*Hop, and Little Planet brands. We are the #1 most-purchased childrens clothing brand and have become an industry leader by providing quality products and lasting careers for our team.Our CultureWe value and...
-
Sales Associate
3 weeks ago
Olathe, Kansas, United States Boot Barn Full timeKey Responsibilities:• Provide exceptional customer service to all Boot Barn customers.Essential Skills:• Develop strong selling and service skills to meet customer needs.• Embody the Boot Barn mission, vision, and values in all interactions.• Stay up-to-date on product knowledge, merchandising, and visual presentation techniques.• Demonstrate...
-
Customer Experience Ambassador
4 weeks ago
Olathe, Kansas, United States Nothing Bundt Cakes Full timeKey Responsibilities: Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs. Maintain strong product knowledge to educate guests on cake distinction, size, and flavor profile options. Suggest additional merchandise, including balloons, candles, and cards, to complete a unique celebration.What We...
-
Customer Service Representative
4 weeks ago
Olathe, Kansas, United States JARBO Full timeJob DescriptionWe are seeking a skilled Customer Support Specialist to join our team at JARBO. As a key member of our Customer Service department, you will be responsible for providing exceptional customer service, handling incoming service calls, creating tickets, and triaging repairs.This is a great opportunity for individuals looking to start their career...
-
Residential Security Specialist
4 weeks ago
Olathe, Kansas, United States DEFENDERS Full timeUnlock Your Potential as a Residential Security SpecialistAt DEFENDERS, we're committed to helping families and businesses protect what matters most. As a Residential Security Specialist, you'll play a vital role in delivering innovative security solutions that make a real difference in people's lives.About the RoleWe're seeking a self-motivated and...
-
Appliance Repair Specialist
4 weeks ago
Olathe, Kansas, United States Transformco Full timeJob SummaryWe are seeking a skilled Appliance Repair Specialist to join our team at Transformco. As an Appliance Repair Specialist, you will be responsible for diagnosing and repairing a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.Key Responsibilities:Drive to multiple customer's homes daily to diagnose...
-
Laboratory Specialist
3 weeks ago
Olathe, Kansas, United States Actalent Full timeJob Title: Laboratory SpecialistJob Summary:We are seeking a skilled Laboratory Specialist to conduct routine testing of samples from customers, record and document test results accurately, and write detailed reports using provided templates. The ideal candidate will have experience using Karl Fischer titration and/or Gas Chromatography, exposure to mixing...
-
Heavy Equipment Service Specialist
3 weeks ago
Olathe, Kansas, United States Aerotek Full timeHeavy Equipment Service Specialist Job OverviewAerotek is a leading staffing agency connecting skilled workers with top employers across North America. We are currently seeking a Heavy Equipment Service Specialist to join our team in a dynamic role that combines technical expertise with customer service skills.Job SummaryThe Heavy Equipment Service...
-
Motor Vehicle Specialist
4 weeks ago
Olathe, Kansas, United States Johnson County Government Full timeJob SummaryThe Motor Vehicle Specialist will assist customers with various motor vehicle transactions, including title reviews, data entry, and customer inquiries. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.Key ResponsibilitiesAssist customers with motor vehicle transactions, including...
-
Loss Prevention Specialist
4 weeks ago
Olathe, Kansas, United States Home Depot Full timeJob Title: Asset Protection SpecialistAt Home Depot, we're committed to preventing financial loss and ensuring a safe and secure environment for our customers and employees.Key Responsibilities:Prevent financial loss caused by theft and fraudSupport safety and environmental program compliance in assigned storesIdentify incidents of theft and fraud, review...
-
CNC Machinist
4 weeks ago
Olathe, Kansas, United States Orizon Full timeCNC Machinist - Operations SpecialistAt Orizon, we're seeking a skilled CNC Machinist to join our team as an Operations Specialist. In this role, you'll be responsible for operating CNC machines, setting up and maintaining production schedules, and ensuring quality control standards are met.Operate CNC machines to produce high-quality parts and componentsSet...
-
To Go Specialist
3 weeks ago
Olathe, Kansas, United States Olive Garden Full timeOlive Garden is seeking a To Go Specialist to deliver convenience without compromising quality. Key responsibilities include ensuring order accuracy, providing an excellent overall experience, and thriving on making loyal guests by displaying a strong sense of urgency. Key Skills:Ensuring order accuracyProviding an excellent overall experienceDisplaying a...