Insurance Service Professional

5 days ago


Comuna Dăneşti, Gorj, United States Susan Boynton - State Farm Agency Full time
Job Description

We are seeking a talented Insurance Service Professional to join our team at Susan Boynton - State Farm Agency in Littleton, CO.

This is a Customer Service Representative / Receptionist position focused on delivering exceptional customer experiences for a well-established State Farm Agent.

Responsibilities include:

  • Answering phones and greeting clients with a friendly demeanor.
  • Establishing and maintaining strong customer relationships through regular follow-ups and personalized interactions.
  • Providing prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Using a customer-focused review process to educate clients about insurance options and provide tailored solutions.

As an Agent Team Member, you can expect:

  • A competitive salary (approximately $40,000 per year) based on experience.
  • Bonus opportunities.
  • Paid time off (vacation and personal/sick days).
  • Health, dental, life, and retirement plans.
  • Valuable experience and growth potential/Opportunity for advancement within our office.

Requirements:

  • Customer service experience.
  • Excellent communication skills – written, verbal, and listening.
  • Self-motivation.
  • Attention to detail.
  • Proactive problem-solving skills.
  • Ability to work effectively in a team environment.
  • Ability to assess client needs and conduct effective interviews.
  • Effective interpersonal skills.
  • A Property Casualty license (must be able to obtain).

Please note that this position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs.



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