Insurance Service Professional
5 days ago
We are seeking a talented Insurance Service Professional to join our team at Susan Boynton - State Farm Agency in Littleton, CO.
This is a Customer Service Representative / Receptionist position focused on delivering exceptional customer experiences for a well-established State Farm Agent.
Responsibilities include:
- Answering phones and greeting clients with a friendly demeanor.
- Establishing and maintaining strong customer relationships through regular follow-ups and personalized interactions.
- Providing prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Using a customer-focused review process to educate clients about insurance options and provide tailored solutions.
As an Agent Team Member, you can expect:
- A competitive salary (approximately $40,000 per year) based on experience.
- Bonus opportunities.
- Paid time off (vacation and personal/sick days).
- Health, dental, life, and retirement plans.
- Valuable experience and growth potential/Opportunity for advancement within our office.
Requirements:
- Customer service experience.
- Excellent communication skills – written, verbal, and listening.
- Self-motivation.
- Attention to detail.
- Proactive problem-solving skills.
- Ability to work effectively in a team environment.
- Ability to assess client needs and conduct effective interviews.
- Effective interpersonal skills.
- A Property Casualty license (must be able to obtain).
Please note that this position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs.
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